Continuous monitoring for care compliance
Mue checks your care records, training and policies every day against the standards you are inspected on — and tells you the moment something slips.
- 24/7 checks
- Encrypted
- Audit trail
- Role-based access
Today's checks
Live- Care plan reviews2 overdue
- Safeguarding training1 expiring
- MAR chartsAll signed
- Fire safety checksUp to date
- Incident follow-upsClosed
How it works
Connect your systems once. Mue checks them every day from then on.
1. Connect your records
Link your care management, eMAR, rota and training systems. Mue reads what you already keep — no new forms for staff.
2. Mue checks continuously
Every record is checked against the standard it evidences, every day — not once a year in a mock inspection.
3. Fix gaps as they appear
Issues arrive with an owner and a due date, so they are closed long before an inspector walks through the door.
“Our mock inspection used to be a fortnight of chasing paperwork. Now the gaps are closed before we ever go looking.”
Customer name
Registered Manager, Organisation
Every standard, checked every day
Mue maps the evidence you already hold to each key question and flags anything missing, expired or out of date.
Care plans and reviews
Spot plans that are overdue a review, missing sign-off or out of step with recent incidents.
Training and supervision
Track mandatory training, refreshers and supervisions for every member of staff.
Medicines records
Catch unsigned MAR entries and missed audits the day they happen.
Policies and procedures
Know which policies are due for review and who still needs to read the latest version.
Alerts that reach the right person
Nobody has to go looking. Mue sends each issue to the person who can fix it and keeps nudging until it is done.
Routed by role
Training gaps go to the training lead, care plan reviews to the named keyworker.
Escalation built in
If an action stalls, it moves up to the registered manager automatically.
A weekly digest
One summary each week of what changed, what is open and what is due next.
Quiet when all is well
No noise for the sake of it — you only hear from Mue when something needs attention.
“I get one message on a Monday telling me what needs doing that week. That is the whole routine now.”
Customer name
Deputy Manager, Organisation
Works with the systems you already use
Mue connects to common care management, eMAR, rota and training platforms, so evidence flows in without double entry.
Care management platforms
Care plans, daily notes, risk assessments and incident logs.
eMAR and medicines
Administration records, stock checks and medicines audits.
Rota and HR systems
Staffing levels, training matrices, supervisions and DBS checks.
“Across all our sites I can see, in one place, which services are ready and which need support.”
Customer name
Quality Director, Organisation
Ready for inspection, whenever it comes
When the call comes, the evidence is already organised — and so is the record of every issue you found and fixed.
Evidence packs in minutes
Export evidence for any key question, site or date range.
Mapped to each key question
Safe, effective, caring, responsive and well-led — each backed by your own records.
A full history of fixes
Show what was found, who resolved it and how, with timestamps.
Share with your board
Clear summaries for providers, nominated individuals and trustees.
See your compliance picture in a live demo
We will walk through a sample of your records and show you what Mue would flag today.
FAQ
Common questions about continuous monitoring
- How is this different from a mock inspection?
- A mock inspection is a snapshot taken once or twice a year. Mue checks your evidence every day, so gaps are found and fixed as they appear rather than months later.
- Which systems does Mue connect to?
- Mue works with common care management, eMAR, rota and training platforms. Where there is no direct connection, you can upload exports or documents.
- Does Mue change our records?
- No. Mue reads your records to check them. It never edits anything in your systems without your say-so.
- How long does setup take?
- Most services connect their main systems within a few days. We help you map your existing evidence as part of onboarding.
- Which types of service does Mue support?
- Care homes, nursing homes, home care and supported living services — from a single location to multi-site groups.
- Who sees the alerts?
- You decide. Alerts are routed by role, and permissions control who can see which sites, records and reports.
- Is our data secure?
- Records are encrypted in transit and at rest, hosted in the region you choose and covered by a data processing agreement.
Why choose Mue
Built with registered managers
Every check is shaped by people who have run services and sat through inspections themselves.
Always on
Compliance becomes part of the week, not a scramble before the inspector arrives.
Secure by design
Read-only access, regional hosting and full audit logs protect the people you care for.
Start using Mue today
Stay inspection-ready every day of the year, not just the week before.