Inspection-ready, every day
Mue checks your records, training and policies around the clock — so you never have to scramble for a once-a-year mock inspection.
- 24/7 monitoring
- Encrypted
- Full audit trail
Ask Mue
Know where you stand, any time you ask
Ask a question in plain English and get an answer backed by your own records — which training has lapsed, which reviews are overdue, what evidence you would show an inspector.
Watch the walkthrough
Ask Mue
Mue keeps you inspection-ready all year, not just the week before
Care homes, home care and supported living — Mue continuously checks your evidence against the standards you are inspected on and flags gaps the day they appear.
“We used to lose two weeks preparing for a mock inspection. Now I check Mue on a Monday morning and I know exactly where we stand.”
Customer name
Registered Manager, Organisation
Evidence, gathered as you go
Mue reads the records you already keep — care plans, MAR charts, training matrices, incident logs — and maps each one to the standard it evidences.
- Safe
- 2 actions open: one expired moving and handling certificate, one missing MAR signature.
- Effective
- All care plans reviewed within 30 days. Mandatory training at 96%.
- Caring
- Resident and family feedback collected this month. No concerns raised.
- Responsive
- One complaint logged and acknowledged within 48 hours.
- Well-led
- Governance minutes uploaded. Audit schedule on track.
- Evidence pack
- Action plan
- Board summary
- Monthly audit
Reports on demand
Produce an evidence pack, an action plan or a board summary in a couple of clicks, whenever you need one.
- ExpiredMoving and handling training
- OverdueCare plan review, Room 12
- MissingMAR signature, 14:00 round
Gaps flagged in real time
Lapsed training, missed reviews and unsigned records are flagged the day they happen, not months later.
Ask about any standard
Query your evidence directly: what supports each standard, who is due refresher training, which actions are still open.
Our team
Meet the teamDesigned with registered managers who know what inspectors look for
Team member
Head of Compliance
Team member
Quality Lead
Team member
Registered Manager Advisor
Team member
Safeguarding Lead
Team member
Head of Product
Team member
Governance Advisor
Security and privacy
Mue is built to protect sensitive care records and meet the expectations of providers, residents and families alike.
Your data stays in region
Processing and storage happen in the region you choose, under a signed data processing agreement.
Read-only by default
Mue reads your records to check them. It never changes them without your say-so.
Access you control
Single sign-on, role-based permissions and full audit logs come as standard.
Independently tested
External security reviews run regularly, with findings tracked to resolution.
Encrypted at rest
AES-256 for stored records and evidence
Encrypted in transit
TLS 1.2+ on every connection
Single sign-on
SAML and OIDC identity providers
Audit logging
Every access and edit is recorded
Regional hosting
Choose where your data lives
Role-based access
Fine-grained permissions per site
Data processing agreement
Available for every customer
Retention controls
Set how long records are kept
“It flagged an expired certificate and two overdue care plan reviews before anyone noticed. That used to wait for the annual audit.”
Customer name
Quality Lead, Organisation
From gap to fixed, with a clear trail
Every issue Mue finds gets an owner, a due date and a record of how it was resolved — the audit trail inspectors ask for.
Assigned automatically
Issues go straight to the right manager or team lead, with reminders until they are closed.
Resolved with evidence
Attach the updated record or certificate and Mue re-checks it before closing the action.
A complete history
See what was found, who fixed it and when — ready to show at inspection.
Connects to the systems you already use
Care management, eMAR, rota and training platforms across residential care, home care and supported living.
Research and insights
All articlesStart using Mue today
Stay inspection-ready every day of the year, not just the week before.